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IT Department Accreditation

“We can stand head and shoulders alongside our teaching colleagues now we have independent recognition that our business processes and performance are amongst the best.”

Arthur Spirling, Director of IT Imperial College London

Helping ICT in Higher Education demonstrate effectiveness and good governance

These are shifting times for the Higher Education sector, a reduction in government funding, increases in tuition fees and the tightening of visa restrictions are having an impact on how universities and higher education colleges manage their resources, often with the result that budgets are cut and new efficiencies demanded. ICT services are not immune to these challenges.

Yet for all establishments in the sector ICT underpins the functioning and commercial attractiveness of the organisation – from learning management systems, to finance and administration, to computing facilities provided to students. Many ICT Departments in the higher education sector are now facing re-alignment to a new outlook, yet are often expected to maintain or improve service levels.

If your Department is facing significant change and challenged to do more with less, how do you ensure that you don’t throw the baby out with bath water? That risks are managed and appropriate governance is in place? And how do you prove that ICT is well managed and effective?

The National Computing Centre’s IT Department Accreditation (ITDA) Standard is a unique business improvement programme with a certification scheme that can help you demonstrate to your stakeholders that your IT systems and processes are independently validated as effective, well managed and best of breed. The ITDA scheme will provide you with:

  • An independent appraisal of your systems and processes against good practice used in other IT departments
  • A certification standard that can be used to validate the effectiveness of the IT function and its management
  • A motivational tool to galvanise the enthusiasm of the ICT Team
  • A framework for business improvement that will help you align IT to the needs of your establishment and ensure that appropriate governance is in place
  • A business improvement plan to help you build on your strengths and eliminate your weaknesses.

Higher Education ITDAThe assessment scheme that underpins the NCC ITDA is not a pass/fail technical assessment. It is a unique business performance improvement programme which delivers a bespoke Action Plan, subsequent progress against which is reviewed annually and so will help with on-going compliance requirements. You set your own agenda of continuous improvement and we monitor and help you stay focussed on your stakeholders' needs and on developing your department.

An increasing number of Higher Education establishments are undergoing assessment because the ITDA can help them ensure that appropriate governance is in place and with the ITDA they can demonstrate that ICT is doing the right things in the right way. Arthur Spirling, Director of IT at Imperial College London said, “This is particularly important in academia as my teaching colleagues are regularly assessed by independent authorities. We felt if IT passed an independent assessment of our performance then we could justify ourselves to our customers and colleagues – after all, academics are subject to peer review!”

“...the ITDA is an invaluable way to get an independent benchmark of the department’s performance and potential. It has a great value to the business.”

Peter Kent
IT Director of JANET (UK)

Successful applicants can use the official logo (below right) to demonstrate their commitment to excellence

Download the ITDA Flyer (1MB PDF)

Find out more about ITDA



For more information about The National Computing Centre and our services, please contact us at the details below:

Telephone: +44 (0)870 908 8767
Fax: +44 (0)870 134 0931

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