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Professionalism Programme Best Practice Guide: Part 6 – Realising a Return on IS Investment

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Achieving business value and thus obtaining an acceptable return on IS investment is a complex and sometime contentious area. There is no consensus in the literature as to the best way to go about it. Therefore it can be difficult to plan and deliver a coherent, comprehensive assessment of a change programme and its impact on the business. This is because there are many cross-currents of activity and the role and effect of each is often obscure or at the very least difficult to isolate…

A major concern is ensuring that the IS/IT strategy is aligned with the business strategy and thus in a position to fully support business investments without the need for major upgrading or changes in direction. We commented on the importance of this alignment in NCC’s Professionalism Programme Best Practice Guide: Part 1 – Information as a Strategic Asset. It becomes vital if we are going to run comprehensive change programmes and achieve satisfactory returns on the investment.
 

ISBN: 978-0-85012-943-4

Publisher: NCC

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