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Mac users need less IT support

From InformationWeek

"Could you cut costs by giving employees Apple devices instead of PCs? IBM's Mac programme seems to suggest yes.

IBM began an internal deployment of MacBook laptops in June 2015, reports AppleInsider. Its goal is to roll out 50,000 Macs by year's end, which will bring total IBM MacBook adoption to between 150,000 and 200,000 devices.

As part of its evolving partnership with Apple, IBM began to give employees the option to use a Mac in the workplace. The programme has grown over the last few months and continues to expand.

IBM is currently deploying 1,900 Macs per week. There are 130,000 iOS and Mac devices in use at the company, stated Fletcher Previn, IBM's vice president of Workplace as a Service, at this year's JAMF Nation User Conference in Minneapolis.

The MacBook programme has shed light on a notable difference between Mac and PC users in regards to IT support. 5% of employees using Macs contact IBM's IT help desk for assistance, said Previn, compared with 40% of workers on PCs.”

Read more at InformationWeek


NCC Weekly News Update 20 October 2015 

 

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