Time to market could be reduced if companies used existing unified comms technologies better
"Companies are missing a trick by failing to use unified communications and collaboration (UCC) tools to optimise their supply chains.
In a survey of 150 IT decision makers at medium-to-large organisations, Computing found that UC tools were mainly being deployed internally rather than externally.
While supply chain management could definitely benefit from the sorts of tools firms typically use to manage internal meetings, use of UCC tends not to extend far outside of the organisation. Instead, traditional methods such as face-to-face meetings and phone calls are used to communicate with suppliers (in 80% of cases), with consultants (64%), vendors (68%) and contractors (72%).
In comparison, only 43% of respondents use UCC tools to communicate with suppliers, and there is also a considerably lower proportion of respondents that use UC tools with consultants (45%), vendors (35%) and contractors (42%).”
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