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CIOs want suppliers to understand business demands

From CIO

"Over half of CIOs want to see their ICT suppliers demonstrate 'more business awareness'.

Research from analyst Ovum, conducted among 200 CIOs and their procurement counterparts in 200 large public and private sector organisations, aimed to 'discover the true state of the enterprise's relationship with the channel'.

The study unearthed CIOs' ‘desire for evolution’, particularly around definitions of business outcomes and value, said Ovum.

The study, commissioned by TalkTalk Business, found that 57% of CIOs surveyed cited ‘low business awareness’ as one of their top three concerns regarding their IT partners. Ovum said this implied that some SIs (system integrators) and value added resellers (VARs) ‘may be getting too caught up in technical details’, rather than ‘seeing the big picture’ when it comes to their clients’ needs.”

Read more at CIO


NCC Weekly News Update 30 September 2013

 

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