Getting real alignment between business and IT
Achieving successful alignment of IT with the business starts with reaching an understanding and agreement between business and IT about IT's role and business contribution. This will get senior management in both IT and the business, involved and accountable for IT governance, and support the board in setting direction. True alignment is driven from the top, so boards cannot delegate IT governance. Yet while some organisations are in no doubt that IT is a critical contributor to business success, others continue to struggle to communicate effectively and articulate the value of IT, causing frustration for IT and business teams alike.