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Customers dissatisfied with their project portfolio management solutions

Press Release from The National Computing Centre, Manchester UK.

Issued 10th July 2009

Research into the use of project portfolio management (PPM) software - including traditional project management tools and professional services automation (PSA) solutions - reveals that 31% of companies find it 'difficult' to manage a portfolio of inter-dependent projects using their current tools, with a further 22% labelling it as 'very difficult'. The research was undertaken by NCC's Evaluation Centre, (www.evaluationcentre.com), an interactive online service guiding IT buyers in the selection and use of business software, services and technology.
Respondents are particularly unhappy if they are trying to control more than one project at a time. Only 24% of the sample say that their current PPM tools allow them to create a consolidated view across different projects, whereas 46% acknowledge they cannot do this.
This is a particular worry given that improved project visibility (76%) and improved resource allocation (70%) are identified as the main reasons to adopt PPM technology.
Nearly half of those polled believe their current PPM choices are only 'moderately effective' (49%), provide 'little effectiveness' (8%) or are 'not very effective' (8%) at meeting all their needs. This is in contrast to the 27% who think their software is 'effective'.
The main barriers to adopting a PPM solution are seen as the cost and difficulty of implementation (46%), cost of the software (46%) and the lack of senior management understanding the benefits (30%).
Steve Fox, Evaluation Centre Managing Director, commented:
"It may be this inability to demonstrate the true worth of the technology to the organisation that is holding back future investment in PPM solutions."
Respondents are divided about how easy it is to build the business case for PPM software, with 46% saying this is a simple task and 32% maintaining it is hard to develop a watertight case. Only 12% of companies indicate they intend to buy more PPM products at some point over the next two years with a further 24% as yet undecided about their plans.
A low level of integration of PPM products with other key operational systems is also identified. Only 14% of respondents state that the PPM software is integrated with their financial system, allowing payment and billing information to be passed over directly. Only 8% have integrated PPM with their HR software despite the fact that the HR system contains information such as key skills and past experience that should be invaluable in planning any project. Integration with sales systems (6%), CRM systems (6%) and procurement systems (3%) is even lower.
There is a clear move towards using web-based PPM solutions, with 43% taking this path compared to 19% who express a preference for standalone solutions. Access to project information from mobile devices is also improving, with 22% of companies providing remote or mobile access to PPM solutions and a further 37% planning to offer this facility.
SURVEY STATISTICS
This year’s survey into the use of project management and PSA software covered over 100 organisations. Companies vary in size with 8% having in excess of £5 billion turnover, 8% in the £1 billion to £5 billion bracket and 13% in the £250 million to £1 billion range. In the mid-range 14% have between £100 million and £250 million turnover and 19% £50 million to £100 million. At the smaller end 24% have a turnover of between £10 million and £50 million and 3% £5 million to £10 million. Not-for-profit organisations account for 11% of the sample.
The largest group of respondents are from business services companies (16%), with other significant sectors being banking & finance (14%), manufacturing (14%), professional services (14%), and local government (11%).
The survey is available from www.evaluationcentre.co.uk
NOTE TO EDITORS
About The National Computing Centre (NCC)
The National Computing Centre (NCC) helps IT decision makers deliver effective solutions to business problems by bringing together users, experts and vendors to share experiences and develop best practices. We are a non-profit distributing organisation.
About the Evaluation Centre
The Evaluation Centre (www.evaluationcentre.com) is an interactive service for end users and consultants to assist them in the procurement process for software, services and technology and part of the portfolio of services delivered by NCC.
Press enquiries:
For more information please contact Steve Fox on +44 (0)870 908 8767 or email steve.fox@ncc.co.uk or Cliff Mills on +44 (0)870 908 8767 or email cliff.mills@ncc.co.uk.
Press Contact
Michael Dean
National Computing Centre
Oxford House, Oxford Road
Manchester M1 7ED
Tel: +44 (0)161 242 2121
Mob: 07703 501 129
Michael.Dean@ncc.co.uk
 

 

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